Privacy Policy

1. Introduction

Boulder HVAC Pros (“we,” “our,” “us”) is a licensed HVAC service provider in Boulder, CO, serving residential and commercial customers. This policy explains how we collect, use, and protect your information when you visit our website, submit service requests, or contact us. By using our services, you agree to this policy.

2. Information We Collect

Personal Information You Provide:

Name, phone, email, service address, HVAC issue description, and preferred appointment times.

Technical Information Collected Automatically:

IP address, location, browser/device type, pages visited, referring website, and visit time.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and schedule appointments
  • Dispatch technicians and provide estimates
  • Send confirmations, reminders, or follow-ups
  • Maintain service records
  • Improve our website
  • Comply with Colorado laws

We do not sell or share your personal data for marketing purposes.

4. Sharing of Information

We share information only:

  • With our technicians to complete requested services
  • With trusted service providers under confidentiality agreements
  • When required by law
  • To protect rights, safety, or property

 

5. Cookies & Tracking

We use cookies to enhance your experience, remember preferences, and track site performance. Cookies do not collect personal info without form submission. You can disable them via browser settings, but some functionality may be limited.

6. Data Security

We protect your data with secure hosting, restricted access, and safe transmission. No system is fully secure; use the website at your discretion.

7. Data Retention

We retain data only as necessary for service fulfillment, records, or legal compliance. You may request deletion of your information when no obligations remain.

8. Third-Party Links

We are not responsible for external websites linked from our site. Review their privacy policies separately.

9. Your Rights

You may request access, correction, deletion, or opt-out of non-essential communications by contacting us.

10. Children’s Privacy

Our services are not for children under 13. If a child’s info is submitted, contact us for removal.

11. Changes to This Policy

We may update this policy; the “Last Updated” date reflects changes. Continued use constitutes acceptance.

12. Contact Us

For questions or requests regarding this privacy policy, please contact us:

Boulder HVAC Pros

749 15th St, Boulder, CO 80302

Phone: +1 (720) 615-4227

Email: contact@dodgerblue-cassowary-996548.hostingersite.com